Returns - Refunds - Replacements & Cancellations

Hum hamesha taiyar hain apke liye! Bas yaad to kariye

Because we are customers ourselves and we know it can be frustrating when the purchase is not quite right, we offer a hassle-free return policy.

If your goods are damaged or if you receive an incorrect product, we would be happy to give you the following alternatives:

- Exchange the goods for an alternative of your choice to equal value.

- Give you a full refund or partial refund for the price you paid for the goods.

It is made clear that no return or replacement will be accepted for colour mismatch, size issues, don't like and other reasons except if you receive the item damaged or defective.

Here, we have tried to answer few common question regarding return/replacement/refund requests. Please read through these:

What is the 3 Day Refund/Replacement Guarantee?

All products sold at thebhankars.co.in are covered under our 2 Day Refund/Replacement Guarantee if it is found damaged or defect.

Refund will be credited in 5-6 days. 

we will do replacement in 5-6 days.

we have 7 days return policy.

In order to get a defective/damaged replaced :

Contact Customer Care via the Contact Us Page or drop a mail at thebhankars@gmail.com or call us on +91-8094108464 within 2 days from the date of delivery.

someone shall speak to you and register your request.

The defective/damaged product will be recalled and a replacement will be shipped immediately, if available. Return charges are payable by Customers for domestic (India) shipments and International shipments.

Return Delivery Address:

The Bhankar's

PLOT NO. 44 PART 1/2 NEAR JAAT HOUSE,

SHIV COLONY , ALAWR

ALWAR, Rajasthan-301001 (IN)

 

If the item you received is broken or faulty, please send us a picture of the same via email communication or whatsapp. We will do our best to process refund request within 7 working days.

Please feel free to drop a mail to thebhankars@gmail.com for any queries regarding return/refund requests. We would be more than happy to help you in best possible way.

:) aapke liye hi baite hain!

How will I get my money back?

Upon authorization of your return/refund request, we would be happy to offer you refund or replacement. You can get your money back into your originating bank account or you can provide details for any mode of online transaction or we can issue a gift card which can be used for any future purchase on THE BHANKAR'S. You can use them as per your convenience, there is no expiry to a gift card.

isi bahane aapka aana jana laga rahega :)

Once you drop a mail at thebhankars@gmail.com with your return request, our team shall call and coordinate about your request. no worries!

How do I cancel an order on THE BHANKAR'S? Please drop a mail at thebhankahrs@gmail.com or call us on +918094108464 for cancellation requests.

 

My question is still unanswered??

For special questions, just drop us a mail at thebhankars@gmail.com or call +918094108464 and we will surely have an answer. :)